Shipping policy

COMPLIMENTARY SHIPPING

We offer complimentary shipping on all orders. No minimum spend.

ORDER & DISPATCH

Every order is carefully prepared and dispatched within 24 hours.

Once your order has been dispatched, tracking details will be provided where available, allowing you to follow its journey.

Delivery times vary depending on destination and the chosen delivery service. Any estimated delivery times provided at checkout should be used as your guide.

All UK orders will be shipped via Royal Mail’s tracked 24 service.

MINAY currently ships to the UK, Europe and the United States. For destinations outside of these regions, delivery can be arranged upon request. 

CUSTOMS & DUTIES

For international orders, local customs duties or import taxes may apply. These charges are determined by your destination and remain the responsibility of the recipient.

We recommend contacting your local customs office for information on potential fees before placing an order. 


Please contact our team at hello@houseofminay.com for any assistance.